Live chat. A shared inbox. One clear price for your whole team.
Live chat and a shared inbox for small teams.
Billed monthly
Start Free TrialYour team, your sites, your own brand.
Billed monthly
Start Free TrialMore teammates. More conversations.
Billed monthly
Start Free TrialYour whole operation, connected.
Billed monthly
Start Free TrialA few people or a growing operation? Find the smallest plan that fits your team and websites.
Your team, your sites, your own brand.
Billed monthly · Operator seats included
Every plan gives your team the tools to make a great first impression — and keep the conversation going.
Can you help me with my order?
Assign conversations, share private notes and keep useful context close to every reply.
Explore the team inbox ↗Match your website with custom colours, greetings and separate desktop and mobile launchers.
Try the full customiser ↗
◉ Returning customerUnderstand who you’re helping with customer details and conversation history alongside the chat.
Explore customer context ↗One shared foundation. More room for your team, websites and brand as you grow.
Back to plans ↑| YOUR WORKSPACE | Starter$29 / month | Essential$49 / month | Growth$89 / month | Business$199 / month |
|---|---|---|---|---|
| Operator seats | 3 | 5 | 10 | 20 |
| Websites | 1 | 2 | 3 | 10 |
| Monthly price | $29 | $49 | $89 | $199 |
| Yearly total | $290 | $490 | $890 | $1,990 |
| Remove Mill branding | — | |||
| AI conversations / month | — | 100 | 500 | 1,000 |
| Shared team inbox | ||||
| Conversation assignment & private notes | ||||
| Saved replies | ||||
| Customer details & conversation history | ||||
| Email transcripts | ||||
| Customer satisfaction ratings | ||||
| Custom widget colours & welcome messages | ||||
| Desktop & mobile launcher settings | ||||
| Opening hours & offline messages | ||||
| File & voice messages |
AI allowances renew monthly on both billing intervals. Your live chat continues when included AI conversations run out.
Start with what you need today. Manage your plan, invoices and payment methods right inside Mill.
How billing works ↗Your paid plan starts when you’re ready. Your renewal follows that date.
See the prorated adjustment before confirming. Your new plan starts immediately.
Keep the plan you’ve paid for until your current billing period ends.
All the details, without the guesswork.
Visit the Mill FAQ ↗Yes. Start a 14-day free trial without adding a payment method. Mill has paid plans, with time to explore before you choose.
No. Each price is for your workspace and includes the operator seats shown above.
Pay for ten months and get a full year. Annual totals are $290 for Starter, $490 for Essential, $890 for Growth and $1,990 for Business. Annual subscriptions are paid upfront and renew yearly.
Yes. Upgrades take effect immediately, with a prorated adjustment shown before you confirm. Downgrades take effect at your next renewal.
Your billing period starts when your paid subscription begins. It renews on that date, rather than the first of the calendar month.
Essential includes 100 AI conversations per month, Growth includes 500 and Business includes 1,000. Starter has no included AI. Buy additional AI credits in your Mill workspace when you need them.
Try Mill with your team. Your first 14 days are free.
Start Free Trial No credit card required