Suggested replies
Draft an answer from the current conversation when Copilot is enabled for your workspace.
AI assistance inside the inbox, with the operator reviewing and sending the final reply.
Feature availabilityReply suggestions require Copilot to be enabled for your workspace. Conversation summaries and tone refinement are in development. Automatic translation is available now.
WorkspaceMill AI supports your team without taking ownership away from them.
Draft an answer from the current conversation when Copilot is enabled for your workspace.
In development: a concise summary to help the next operator catch up.
In development: tools for refining clarity and tone. Automatic translation is already available in the inbox.
The operator stays in control of what reaches the customer.
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