Mill™A human touch.
In every sign-off.
Thanks for choosing Northstar.
Maya ChenCustomer experienceChat with our teamAdd your chat link to your email signature. Give customers another way to reach you, right beside your name.
MILL CHAT PAGES
One link.
A real
conversation.
Your team is one click away. Give customers a beautiful, branded place to talk — from an email, a social profile or a QR code.
Every plan. Your brand. The same Mill Inbox.
YOUR BRAND, FRONT AND CENTREBuilt for conversation
LESS DISTANCE. MORE CONNECTION.
Skip the search.
Start the conversation.
A customer has a question. Your link takes them straight to your chat page. Your team picks it up in the workspace they already use.
A human touch.
Turn a profile visit
into a conversation.
NNorthstarThoughtful products. Personal service.Talk to our team
Use your link in a social bio or campaign. No website installation is needed to open the hosted page.
From the real world.
To your support team.
Questions? Let’s talk.Your chat link. Ready to share.Download your QR code from settings for packaging, printed materials and events.
MAKE IT YOURS
Your name.
Your colours.
Your welcome.
Choose a memorable link. Bring your logo and brand colours into the conversation. Your chat page shares its appearance with your widget, so customers get a consistent experience.
- Customisable page address
- Company logo and widget colours
- Copy, open or share with a QR code
BUILT AROUND YOUR TEAM
A warm welcome.
Even when you’re away.
Your chat page follows the same company availability settings as your widget. One schedule. A clear expectation for every visitor.
Ready to talk
Visitors start a conversation when your team is available.
Leave a message
Allow visitors to send a message outside working hours, if enabled in your settings.
A clear closed state
When chat is unavailable, show a notice instead of inviting a message your team cannot accept.
ONE WORKSPACE
A new way in.
The same team behind it.
Hosted-page conversations arrive in Mill Inbox. Reply, assign an operator and keep the conversation moving without opening another support tool.
Explore the shared inboxINCLUDED IN EVERY PLAN
A direct line.
Without another add-on.
Chat pages are part of Starter, Professional, Business and Scale. Your existing operator and brand allowances apply.
StarterProfessionalBusinessScale
Powered by Mill appears on Starter and Professional. Business and Scale can remove Mill branding.
Find your planGOOD QUESTIONS
Before you
share your link.
What is a hosted live chat page?
A dedicated page that opens your Mill chat from a link. Customers can reach your team without visiting a website with an embedded widget or installing an app.
Can I customise my chat link?
Yes. Choose a recognisable address for your company in Chat page settings. Share the link directly or download its QR code.
Can I add my company logo and colours?
Yes. The page uses your company’s widget appearance, including its logo and colours. Manage the shared design in Widget Studio.
What happens outside working hours?
The page follows your company’s widget availability settings. It either lets visitors leave a message or displays an unavailable notice without a message form. Operator availability is respected too.
Where do conversations arrive?
Conversations arrive in your existing Mill Inbox, where your team can reply and manage them alongside website chats.
Which plans include a chat page?
Chat pages are included in Starter, Professional, Business and Scale. Existing operator and brand allowances apply. Removing Powered by Mill is available on Business and Scale.
Your next conversation
is a link away.
Give people a simple way to reach the team behind your brand.
Start your free trial14 days. No credit card required.